Service update

Hey Ola Fam !

Thinking of getting your Ola S1 serviced ? We have a quick update.

:bell: :loudspeaker: Please note that starting this week, when you drop off your scooter for repair at an Ola Electric Service Centre/pick it up after repair, you’ll receive a verification code on your registered mobile number. To complete the handover process, simply provide this code to the Ola Service Technician.

:bulb:Here’s the SMS you’ll receive

When you drop-off the scooter for repair:

Dear Customer, here is your Verification Code ______for handing over your scooter for service/repair. By sharing this code you agree to our Service Terms & Conditions : https://ola-ev-ui.olaelectric.com/service-tnc.

When you pick-up the scooter after repair:

Dear Customer, here is your Verification Code _________to confirm that we have handed your Ola scooter to you after service and you are satisfied with our services.

:iphone: When visiting the Ola Electric Service Centre, remember to bring your registered mobile and ensure that it is sufficiently charged. You’ll need it to receive and share the verification code with the service technician to complete the scooter handover process.

:white_check_mark: Pro Tip : Read our Ola S1 Service Terms & Conditions for a seamless experience - https://ola-ev-ui.olaelectric.com/service-tnc.

Got questions ? Let us know in the comments below !

42 Likes

really bad experience from ola service center cherthala!!

229 Likes

Very bad experience

49 Likes

very very very very verybad service from ola, if there are any possibilities of returning the vehicle I am ready to do that. in 5 months I got 4 times issue. and this time vehicle is in service center since 15 days without single update.

81 Likes

Kam kyu nhi krte ap k wrkr ola pr

20 Likes

I am an Ola Care Plus customer. If any Ola Care Plus customer is facing such issue, please look into it and take it seriously.

14 Likes

I am waiting from 27.6.24 to get my bike back from ola service centre

8 Likes

How will it be possible to service scooter until and unlesss you provide service to the customers

5 Likes

My OLA S1X PLUS side stand broken slot booking ke baad service center don’t accept my job and return me and told me we don’t have stock now please visit other service center.now I don’t understand what to do.

10 Likes

really bad experience from ola service center Alappuzha

8 Likes

How get serviced is not clear।
Pls explain

6 Likes

Very bad eork of repair at EC Vadodara, my ola is parked since 45 days in insurance but not repaired yet

3 Likes


More than 1 month in Chikkabanavara service centre no update till now

2 Likes

Booked home service appointment for 26th june till now no response from service team.
This is worst from ola

8 Likes

Very very very bad service
My scooter was break down not moving
I was went to kalyan nagar service centre
Through porter transport for service they are not ready to service

6 Likes

Hello sir my ola s1 front suspension oil leakage plz call me

3 Likes

The mechanic are useless cause they don’t accept my ola s1pro for service due to their personal reasons @Ola_Community_Admin
@bhaveshagarwal in hyderabad Mehdipatnam
Try to improve their service and take action against them

3 Likes

I didn’t put my ola for service
I only went there to know how to link Wi-Fi with ola. But your Central computer system was not working
Your Micanic open ola and take some photos after opening seat.

1 Like

Hi last service camp conducted by your company brake shoes are defective and need to change, but they could not change the same since time frame not suited. after 7 days when I contact the service centre they are telling now it’s ok no need to change -since it is under care plus no need to change it now. How can it possible ? I am feeling very bad since I am facing problem with the break but the concern service technician is not interested to change the brake shoes they are waiting to end the service careless policy.:thinking:

2 Likes