Service 101 : Things to know

Thinking about getting your Ola S1 serviced? Here’s everything you need to know:

:round_pushpin: Find a Service Centre near you using this map

:iphone: Raise a service request through the Ola Electric App

:telephone_receiver: Not sure how to raise a service request, or got any other query? Just call our Customer Support at 08033113311.

:information_source: You will get updates about your service progress on your registered phone number once you have handed over your scooter. Your payment link will be available in the Ola Electric App. Cash payments are not accepted.

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Need straight stand for ola s1 Pro 2nd gen scooter

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May Bluetooth is not connect… Scooter

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Taking an appointment for service or repair, jinks. All appointment slots are always full for nearby places. 50 to 60kms away they are available. How do I fly my scooter there.

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good service

It takes 3 - 5 minutes to power on display

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Change Balt cover more strong very poor
I’m refer 2 friends ola s1 pro but ola care plus not get bluetooth is not contact music is not playing every time need to reboot

My ola s1 pro generation 2
I bought it 1.5 month ago
My ola is not reboot and not working my display and it locked .

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Need centre stand as a standard accesories

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:rotating_light: Urgent Complaint Against OLA Electric! :rotating_light:

I’ve been facing a major issue with my OLA S1 Pro electric scooter since April 30th, and despite repeated complaints and follow-ups, there has been NO response or resolution from @OLAElectric.

Complaint Dates and Ticket Numbers:
30 April 2024: 03077473, 03125868
1 May 2024: 03131285, 03132119
3 May 2024: 03161255
6 May 2024: 03193562, 03193942
13 May 2024: 03206863, 03207125
Open Ticket: 03194250
The service center informed me that my scooter won’t be fixed until May 25th. That’s 26 days without my primary mode of transportation! My office is 40 km away, and now I have to spend ₹300-₹400 daily on cabs, while still paying the EMI for a scooter I can’t use. :rage:

What’s worse is that neither the call center nor the service center staff are taking my concerns seriously. Despite having the OLA Care Plus plan, there’s been zero accountability or support. My scooter’s warranty won’t even be extended for the downtime!

@OLAElectric, this is extremely disappointing. I hope this public post gets your attention and prompts you to take immediate action.

#OlaElectric #CustomerServiceFail #OLAS1Pro #ElectricScooter #ConsumerRights

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I have already sent my emergency request 2 days ago no one responded what to do?

Not showing my ola mov os 4

Very bad product of all ola scooters and very bad service

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Very worst response… Nothing use

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Service is very poor. Please arrange spares in service centre so that people save her time

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Very bad service experience

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You are given me a defect vehicle I am suffering every day you people are cheated me your service worst you are cheater

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Service is very very very bad

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Very bad

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