On 25 june i booked service appointment for my ola bike they gave appointment and token to my nearest service centre for 27 june which is mapusa ,when i reached their service executive where telling this centre is closed you have to go another centre which was 40 km from their , after that i called ola helpline number i asked them why you appointment for center which is closed after call they were telling we have raised the issue and you will be contacted shortly but after 6 hours they didn’t contact me ,I contacted customer care 3 times but they didn’t solve my problem ,so i parked my bike their only in ola service centre and i came to home today also they didn’t call
They are selling bikes in mapusa but sending them for service to 40 km to another city
Their service is third class
Yesterday i was so frustrated
This is ticket
Hey, your Ola service appointment for ticket no. 03852048 is scheduled for 10am to 1pm at Ola Experience Centre Mapusa Goa today! Please arrive on time to avoid ticket cancellation. Please ignore this message if you’ve already visited the Centre.
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