Premium services should prioritize customer satisfaction and support. When unexpected situations arise, customers rely on these services for assistance and peace of mind. A lack of crucial support during emergencies raises concerns about the value proposition of such services. Customers deserve transparency, reliability, and tangible benefits for their investment. Thoroughly evaluating the level of support and coverage offered is essential before committing to any premium service.
No serivce at service station lastly i had call pcr
I booked for service of my ola s1 pro before 10 September 2024, still no one contact me or come at home to repair, also I taken ola care+ plan, but no one care, no one heared, customer care number was always busy and no one call back…
Worst services by ola company. How to face and solve this type of issues
Nice to see the steps taken for service. Being a care+ customer I need to begg for service in the service center. If they denied service need to take action against the manager of that service point
Ola service station band hai belapur cbd ka 2 din se ja raha hu.plz near by service station hai to batao plz mera bike running conditions mai nahi hai.gadi ka belt break ho gaya hai.
First improve the service. After buying OLA care+, all service centres was unavailable for me to book. This was the waste of money and I felt cheated. Second OLA takes a week to month time for part replacement. If insurance covers, it takes more then a month to solve the issue with no update and nearest service centres to visit is 50 km away.
Multiple other issues even not getting addressed by telling it’s normal.
Expanding our network in Hyper Mode